Help Center

We think the Help Center is comprehensive, but if there is not an answer to your question below, just send an email to support@LuckyTrafficSchool.com, and we'll answer your question.

I've never took online traffic school before, how does it work?

Our online course is very much like a book except everything is online over the Internet.  You will need to read a little about traffic safety, complete a few quizzes (if court required) and pass a short "open book" final exam.  You can work around your busy schedule and complete as much at a time as you wish and then logoff and come back and do more until you are finished.

What is the advantage of an online course over a book or classroom course?

All the courses allow you to remove your ticket from your record.  Lucky Traffic School's online course is better than a book because it's immediate.  Your quizzes are graded automatically right in front of you so when you are done you are really done.  It's much better than a classroom because you can work around your busy schedule instead of wasting a whole Saturday in a classroom with 30 strangers and an instructor who will tell you when to come, when to go, when to take breaks etc.  With the online course, you will be done before you know it.  Also, there is no driving to a classroom so you save money on gas too.

Is the course available in a Spanish format?

The course is available in Spanish for all court's that require it.  If you are unsure of whether or not your court requires a Spanish version, you can always call customer service and they can tell you.  When the course is available in Spanish, all topics and tests will have a button to view the Spanish version.

The registration page mentions a Case/Docket Number.  What is that?

When you get a traffic ticket, the court will assign your particular case a unique number.  This number is called the Case number or sometimes a Docket or Citation number.  When Lucky Traffic School issues you a course completion certificate, it will have this number printed on it so the court knows which case to give the credit for the course (this is very important).  Usually this case number is on your courtesy notice but may appear on your ticket or was given to you when you paid the fine. If you can't locate this number, you should enter in a temporary number like your zip code and contact the court for the official number.  Lucky Traffic School uses the case number for you to login to the course therefore if you use a temporary number, it's very important you remember what the temporary number was.  You can always change it later on when you obtain the correct number.

I can't seem to fit the Case/Docket number in the registration page field.  What should I do?

The Case/Docket numbers digits and letters are the important part of the number.  If the case number won't fit because it's too long, try eliminating the dashes and spaces, the court will still understand it. Every time you login to Lucky Traffic School's course, you will have to type in your drivers license and case number so remember exactly how you entered in the registration page.

What different types of payment does Lucky Traffic School accept?

Credit cards are preferred: VISA, Mastercard, American Express and Discover. Lucky Traffic School also accepts personal checks and money orders, but you'll have to mail them to us and if you're approaching your deadline, you'll delay being able to take the final exam until your check clears. If you pay by credit card, we'll notify you that your payment was accepted and enable you to take the final exam much more quickly!

If your check bounces, we will bill you an extra administrative fee of $25. We will prevent you from taking the final exam until it is paid. If you have already finished, and would not pay, it is our duty to cancel your certificate with your court. Don't take a chance on this. If you think there might be a problem with a check, just use a credit card or send a postal money order to avoid any potential problems.

Where can I study and take the final exam for the Lucky Traffic School course?

Because Lucky Traffic School is an internet course, you do not have to go to the a classroom. Instead, you can take the course anywhere you have access to a computer and the internet.

Can I take Lucky Traffic School's course, instead of being forced to attend a classroom traffic school?

If you see Lucky Traffic School on your courts list of approved schools, then you can get your ticket dismissed when your court gets your completion certificate.

What exactly are these security questions for?

Security questions are required by your court to give the court some confidence you read the course.  There are a number of security statements throughout the course text that are not related to driving.  We have chosen to make these non-traffic related so they are easier to spot and remember.  They also make the course fun and interesting.  Depending on your Court's policy, you will be tested on a portion of these statements.  That's all there is to it.

During what hours is the Lucky Traffic School course available?

Lucky Traffic School's course is available 24 hours a day, every day! Lucky Traffic school is more convenient that a classroom course because you set the class hours, not the instructor or the school!

Will my court accept Lucky Traffic School?

Lucky Traffic School is approved in a lot of different courts in California. Lucky Traffic School is probably approved where you got your ticket. You can check by going to the Lucky Traffic School home page. Then click on the REGISTER button. When you get to the REGISTER screen, click on your county and court. You will be informed immediately if you can register for Lucky Traffic School.

Can I take Lucky Traffic School's course in more than one sitting?

YES! Lucky Traffic School allows you to take the course at the times convenient to you. You can start, do a half hour, and stop. Then you can come back and study for 45 minutes later. Or you can do 4 hours at a time. You're in charge of your time with Lucky Traffic School.

How would I login to Lucky Traffic School after leaving and returning?

When you're on the Lucky Traffic School home page, click on LOGIN. Then type in your drivers license number and your case or docket number EXACTLY AS YOU DID WHEN YOU REGISTERED. If you cannot log back in, look at the email you received confirming your registration.  If you would like to request another registration email, click here.

My due date is coming up fast. What do I do?

Lucky Traffic School offers expedited delivery options for some counties and courts. They include one day or two day delivery options. Lucky Traffic School will notify you if you have these options for your ticket when you complete the course.

I'm at risk of being late. Can I get an extension?

Different courts have different policies on granting extensions. Your court can tell you about its policies on extensions. Extensions may or may not be possible. By finishing early, you give yourself the best chance to keep your ticket off of your record.

What is my due date?

Your due date or traffic school completion date is the final date the court gave you to complete this course.  This is typically NOT the date you must appear in court as indicated on your ticket.  The due date should be on your courtesy notice.  If you don't have a due date, figure 60 days to complete your course but you should verify this with the court.  You can always change this date in your registration profile prior to passing the final exam.

How long before my due date do I need to finish the course?

It's always best to finish your traffic school as far in advance as you can. Lucky Traffic School recommends that you complete the course more than ten days in advance of your deadline just to be safe. Some courts may require that you bring the certificate directly to your court. If your court requires you to do that, Lucky Traffic School recommends that you complete the course more than fifteen days in advance of your deadline.

Can I only take the final exam once, or as many times as I need until I pass?

You will have access to taking the final exam once, twice or multiple times until you pass. Take it until you pass!

After passing Lucky Traffic School's course, what's next?

Many courts require Lucky Traffic School to send original completion certificates to them instead of the student. If your ticket is with one of those courts, you will be notified by email that you've passed.

Some courts require that you bring your own completion certificates to the court. If you have a ticket in one of those courts, Lucky Traffic School will mail a certificate of completion to the address you give us. Make sure we have a current address, or you won't get your certificate. Sign it, and take it to your court.

What if there is a computer problem?

You can always send an email to support@Luckytrafficschool.com. We will need your name, drivers license number, case number and phone number. We'll either call or answer by email. In general, the internet can have temporary problems that clear itself up over a few hours.  We suggest you logoff if you are logged on, close your browser and try again a short time later before contacting us.  Internet glitches are another reason we encourage students to finish promptly and not wait until the last minute.

What kind of computer or software do I need?

You must have access to a computer with internet access. You will need a web browser, like Microsoft Internet Explorer or Mozilla's Firefox. If you are experiencing problems with one type of browser, we suggest switching to another type for the course.